Frequently Asked Questions
Everything you need to know about your Groovy Girl Gifts experience.
How long will it take to receive my order?
Standard processing typically takes 3-5 business days, followed by shipping. You will receive a tracking number via email as soon as your package is on its way.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.
What is your return policy?
We want you to love your purchase! We accept returns on most items within 30 days of delivery, provided they are in original, unused condition. Please note that custom or personalized items are final sale.
How can I track my order?
Once your order ships, you will receive an email with a tracking link. You can also log into your account on our website to view your order history and current status.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I change or cancel my order after it has been placed?
Since we strive to process orders quickly, changes or cancellations must be requested within 12 hours of placement. Please contact our support team immediately for assistance.