Returns & Exchanges
At Groovy Girl Gifts, we want you to be completely thrilled with your purchase. If your order isn't quite what you expected, our straightforward return process ensures you can shop with total confidence.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return.
Print Your Label
Once approved, we will email you a prepaid shipping label and a return authorization form to include in your package.
Package Your Items
Securely pack the unused items in their original packaging to ensure they arrive back at our warehouse in perfect condition.
Receive Your Refund
After we receive and inspect your return, we will process a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing